Monday, June 24, 2013

Who's Making These Rules Up Anyway?

How can you keep a group of people on the same page at work? Open communication and organizational standards.

Standards (or rules as some folks like to call 'em) are a necessary evil. I say that because without standards/rules/guidelines, it is not possible to keep a group of people on (the same) track. And if people are not on the same track, then decisions become more and more subjective and situational. As your organization grows, the need for concrete standards becomes essential to maintaining efficiency and communication.

When you are a kid and you start a club, rules are inevitable. How did you decide on the rules? Which rules were created first and what issues did they tend to? Those first rules establish the foundation of the organization and illustrate the values of the leadership creating the rules. Now, no one likes to be tied down to rules for rules sake, but a well-thought out set of rules can go a long way to ensuring that people know what is expected of them and allows for open communication among the team.

With all that being said, I think it is worth noting that (like anything else) sometimes rules may become outdated and no longer necessary for the functioning of the team. When this happens, it's OK to change them! In fact, you should refresh your policies to remain current and increase employee happiness. 

Remember: A team cannot function as one without playing by the same rules.

by Kristen Keyes

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